The businesses will create North America’s first digital roaming gateway, enhancing reliability, velocity and latency


Samsung Electronics, TELUS and Amazon Net Companies (AWS) introduced right now a trailblazing collaboration that can see TELUS develop into the primary telecommunications supplier in North America to evolve the structure of roaming, enabling larger reliability and sooner speeds for patrons touring overseas.


Historically, roaming site visitors (voice, knowledge and SMS) is routed via the supplier’s residence nation, leading to slower speeds for patrons. With this revolutionary new strategy, TELUS is ready to home their community inside AWS Areas worldwide, utilizing virtualized roaming gateways. Which means that site visitors not must undergo Canada, however might be routed on to the closest AWS Area that homes TELUS’ community, considerably enhancing velocity and responsiveness of cell providers. This course of, also called community cloudification, makes use of Cloud-native Core expertise from Samsung on public cloud for cell knowledge, and ng-voice for voice calls, optimizing efficiency and finally high quality.


“This structure evolution additional strengthens TELUS’ dedication to holding our prospects linked to what issues most, making certain they’re able to take pleasure in the identical award-winning expertise they’ve in Canada from wherever on this planet,” stated Nazim Benhadid, Chief Expertise Officer at TELUS. “Along with AWS, Samsung and ng-voice, we’re making roaming extra dependable and resilient than ever.”


“We’re thrilled to work with TELUS, an organization on the forefront of re-inventing the telco buyer expertise,” stated Chivas Nambiar, common supervisor, telco enterprise unit at AWS. “Alongside our AWS Companions, we’re enthusiastic about how TELUS is utilizing the cloud to reinforce their community capabilities to offer constant and dependable international providers for his or her prospects.”


“Samsung’s Cloud-native Core is designed with flexibility and scalability in thoughts. By making certain increased stability and reliability, Samsung powers TELUS’ new roaming strategy to deliver unmatched community efficiency and buyer experiences whereas touring,” stated Stephen Wiktorski, Vice President and Head of Networks at Samsung Canada. “By working with forward-looking operators like TELUS, we’re in a position to flip by no means earlier than seen potentialities into actuality.”


Digital roaming gateway trials will start in Q1 2024, however the potentialities of this collaboration lengthen far past roaming. Leveraging Samsung’s full Cloud-native Core resolution on AWS paves the way in which for additional developments in disaster-recovery and 5G standalone core use circumstances.




TELUS (TSX: T, NYSE: TU) is a dynamic, world-leading communications expertise firm with greater than $18 billion in annual income and over 18 million buyer connections spanning wi-fi, knowledge, IP, voice, tv, leisure, video and safety. Our social goal is to leverage our global-leading expertise and compassion to drive social change and allow exceptional human outcomes. Our longstanding dedication to placing our prospects first fuels each side of our enterprise, making us a definite chief in customer support excellence and loyalty. The quite a few, sustained accolades TELUS has earned over time from unbiased, industry-leading community perception companies showcase the power and velocity of TELUS’ global-leading networks, reinforcing our dedication to offer Canadians with entry to superior expertise that connects us to the individuals, sources and knowledge that make our lives higher.


Working in 32 nations around the globe, TELUS Worldwide (TSX and NYSE: TIXT) is a number one digital buyer expertise innovator that designs, builds and delivers next-generation options, together with AI and content material moderation, for international and disruptive manufacturers throughout strategic {industry} verticals, together with tech and video games, communications and media, eCommerce and fintech, banking, monetary providers and insurance coverage, healthcare and others.


TELUS Well being is a world healthcare chief, which supplies worker and household main and preventive healthcare and wellbeing options. Our TELUS group, together with our 100,000 well being professionals, are leveraging the mix of TELUS’ sturdy digital and knowledge analytics capabilities with our unsurpassed shopper service to dramatically enhance remedial, preventive and psychological well being outcomes masking greater than 69 million lives, and rising, around the globe. As the most important supplier of digital options and digital insights of its type, TELUS Agriculture & Shopper Items permits environment friendly and sustainable manufacturing from seed to retailer, serving to enhance the protection and high quality of meals and different items in a approach that’s traceable to finish shoppers.


Pushed by our willpower and imaginative and prescient to attach all residents for good, our deeply significant and enduring philosophy to provide the place we stay has impressed TELUS and our group to contribute $1.6 billion, together with 2.2 million days of service since 2000. This unprecedented generosity and unparalleled volunteerism have made TELUS probably the most giving firm on this planet. Collectively, let’s make the long run pleasant.


For extra details about TELUS, please go to, observe us at @TELUSNews on X and @Darren_Entwistle on Instagram.

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